Three Crowns Electric

Privacy Policy

Last updated: April 2026

Three Crowns Electric LLC ("Three Crowns Electric," "we," "us," or "our") respects your privacy. This policy explains what information we collect when you visit threecrownselectric.com, use our contact forms, or call us — and what we do with it.

Information We Collect

We collect information you give us directly — your name, phone number, email address, service address, and a description of the electrical work you need. You provide this when you fill out a form on the site, call or text us, or email us directly.

We also collect limited technical information automatically when you visit the site, including your IP address, browser type, pages viewed, time spent on pages, and the website that referred you. This is collected through standard web analytics and is used to understand how visitors use the site.

How We Use It

We use the information you give us to:

  • Respond to your request for service, a quote, or an estimate
  • Schedule and perform the electrical work you hired us for
  • Send you job updates, invoices, and warranty information
  • Follow up after a job to make sure the work met your expectations
  • Occasionally notify you about services or safety issues relevant to your system

We do not sell your personal information to third parties. Ever.

Third-Party Services

We use a small number of third-party tools to run the business. Each has its own privacy policy:

  • CallRail — call tracking. When you call the number on our website, CallRail records call metadata (phone number, call duration, source) and may record the call itself for quality and training. Callers are notified when calls are recorded.
  • Google Analytics — website usage analytics. Google collects anonymized information about pages visited, time on site, and general location (city-level).
  • HouseCallPro — our scheduling and customer management system. Information submitted through our "Request Service" forms is sent directly to HouseCallPro so we can schedule and dispatch techs.

Cookies

Our site uses cookies for basic functionality and analytics. You can disable cookies in your browser settings — the site will still work, but some features (like remembering your preferences) may not. We do not use cookies for cross-site advertising.

Your Rights

You can ask us at any time to:

  • Tell you what information we have about you
  • Correct information that's wrong
  • Delete your information from our records (except what we're required to keep for tax, warranty, or legal purposes)
  • Opt out of marketing emails or texts — just reply STOP to any text or unsubscribe from any email

To exercise any of these rights, contact us using the information below. We'll respond within 30 days.

Contact Us

Questions about this privacy policy or about what information we have on file? Get in touch:

Changes to This Policy

We may update this policy occasionally. When we do, we'll change the "Last updated" date at the top of this page. Material changes will be posted here before they take effect.